CyberOne Booking, we operates a digital platform (website and mobile app) that provides auto-care services, healthcare services, beauty & salon services, and roadside assistance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our platform.
When you register, book services, or contact us, we may collect:
Contact Details: Name, email, phone number, address.
Service-Specific Data:
Auto-Care: Vehicle details (make, model, VIN), maintenance history.
Healthcare: Medical history (if applicable), appointment records.
Beauty/Salon: Hair/skin type, preferred treatments.
Roadside Assistance: Location data, vehicle breakdown details.
Payment Information: Credit/debit card details (processed securely via third-party gateways).
Device & Usage Data: IP address, browser type, operating system, app usage logs.
Location Data: GPS (for roadside assistance and service providers).
Cookies & Tracking: Session cookies, analytics (Google Analytics), and advertising IDs.
We use your data to:
✅ Provide & Personalize Services: Book appointments, send reminders, recommend services.
✅ Process Payments & Invoices: Securely handle transactions.
✅ Improve Our Platform: Analyze usage trends and fix issues.
✅ Communicate with You: Send service updates, promotions (opt-out available).
✅ Legal & Security Compliance: Fraud prevention, regulatory requirements.
We may share your information with:
Service Providers: Mechanics, doctors, beauticians, or roadside assistance partners (only necessary details).
Payment Processors: Stripe, PayPal, etc. (we do not store full card details).
Legal Authorities: If required by law (e.g., court orders, fraud investigations).
Business Transfers: In mergers/acquisitions (with user notification).
We do not sell your data to third-party advertisers.
We implement:
Encryption (SSL/TLS) for data transmission.
Secure storage with access controls.
Regular audits of third-party vendors.
Note: No method is 100% secure—users share data at their own risk.
Depending on your location (e.g., GDPR, CCPA), you may:
Access, correct, or delete your data.
Opt out of marketing emails (via "unsubscribe" links).
Disable location/cookies in device settings.
Request data portability (e.g., download your records).
Contact us at [support email/phone] to exercise these rights.
Our platform may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.
Our services are not intended for users under 13. We do not knowingly collect their data.
We may update this policy. Users will be notified via email or in-app alerts. Continued use constitutes acceptance.
For questions or requests:
📧 Email: info@cybergate.lk
📞 Phone: +94753783783
🏢 Address: No.61, Soratha Mawatha, Gangodawila, Nugegoda WP 10250, Sri Lanka
